Last Updated: October 6, 2026
HAREER Cosmetics respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect when you visit our website, place an order, contact us, take the HAREER Hair Quiz, or otherwise interact with HAREER online, and how that information may be used.
1. Information We May Collect
Depending on how you interact with HAREER Cosmetics, we may collect information such as:
- Full name
- Phone number
- Email address
- Delivery address
- Billing information, where applicable
- Order details
- Products purchased
- Messages or enquiries sent to us
- Information submitted through website forms
- Information provided when taking the HAREER Hair Quiz
- Technical information relating to your use of the website
We only collect information that is relevant to providing our products, services, website functionality and customer support.
2. How We Use Your Information
We may use your personal information to:
- Process and manage your orders
- Confirm order details
- Arrange delivery
- Contact you regarding an order
- Respond to questions and customer service requests
- Manage eligible replacements, cancellations or refunds
- Help recommend suitable products where you request guidance
- Improve our website and customer experience
- Maintain business and order records
- Prevent misuse or fraudulent activity
- Send marketing communications where you have agreed to receive them
3. Order Information
When you place an order, we may use the information you provide to:
- Confirm your order
- Prepare and process your purchase
- Arrange delivery
- Contact you if there is an issue with your order
- Manage approved replacements
- Process eligible cancellations and refunds where applicable
Please make sure the information you provide is accurate and complete.
4. Hair Quiz Information
If you use the HAREER Hair Quiz, we may collect information about your:
- Hair type
- Hair condition
- Hair concerns
- Hair care preferences
This information may be used to provide more relevant product guidance.
Hair Quiz results are intended to support product selection and do not constitute medical or professional healthcare advice.
5. Payment Information
Where online payment options are available, payment details may be processed through third-party payment service providers.
HAREER Cosmetics may not directly store full payment-card details where those details are securely processed by the relevant payment provider.
Payment services may also be subject to the privacy policies and terms of the applicable third-party provider.
6. Delivery Providers
We may share the information necessary to complete your delivery with delivery or courier service providers.
This may include:
- Your name
- Phone number
- Delivery address
- Relevant order details
- Information necessary to complete your delivery
Such information is shared only to the extent reasonably necessary to fulfil and deliver your order.
7. Service Providers
HAREER Cosmetics may work with third-party providers that support the operation of the website and ecommerce business.
These may include providers of:
- Website hosting
- Ecommerce technology
- Payment processing
- Delivery services
- Website analytics
- Email and communication tools
- Marketing and advertising technology
These providers may have access to limited personal information where necessary to perform their services.
8. Cookies & Website Analytics
The HAREER website may use cookies and similar technologies to help the website function properly and understand how visitors use it.
Cookies may be used for purposes such as:
- Remembering website preferences
- Maintaining shopping-cart functionality
- Supporting checkout functionality
- Understanding website traffic
- Measuring website performance
- Improving user experience
- Measuring the effectiveness of marketing activity
Where required, visitors may be given the ability to manage non-essential cookie preferences.
9. Marketing Communications
If you choose to receive marketing communications from HAREER Cosmetics, we may use your contact information to send information about:
- New products
- Offers
- Promotions
- Hair care content
- Product launches
- Other HAREER updates
You may request to stop receiving marketing communications at any time through the available unsubscribe method or by contacting HAREER.
Transactional communications relating to an existing order may still be sent where necessary.
10. Social Media
HAREER Cosmetics is active on social media platforms including Instagram, Facebook and YouTube.
If you interact with HAREER through these platforms, the platform itself may also collect and process information according to its own privacy policy.
Information you choose to share publicly through social media may be visible to other users.
11. How We Protect Your Information
HAREER Cosmetics takes reasonable measures to protect personal information from unauthorized access, misuse, alteration or disclosure.
However, no website, digital platform or online data transmission method can be guaranteed to be completely secure.
Customers should also take reasonable care when sharing personal or payment information online.
12. How Long We Keep Information
Personal information may be retained for as long as reasonably necessary to:
- Complete and manage orders
- Provide customer service
- Maintain business and transaction records
- Resolve disputes
- Process eligible cancellations or replacements
- Meet applicable legal, accounting or operational requirements
Information that is no longer reasonably required should be deleted, anonymized or otherwise handled appropriately.
13. Your Personal Information
You may contact HAREER Cosmetics if you would like to:
- Ask what personal information we hold about you
- Correct inaccurate information
- Update your contact details
- Request deletion of information where appropriate
- Ask questions about how your information is used
- Withdraw from marketing communications
Some information may need to be retained where required for legitimate business, transaction, operational or legal purposes.
14. Children’s Privacy
The HAREER website and ecommerce services are not intended to knowingly collect personal information from children without appropriate consent.
If you believe personal information relating to a child has been submitted inappropriately, please contact HAREER Cosmetics.
15. Third-Party Links
The HAREER website may contain links to third-party websites, platforms or services.
HAREER Cosmetics is not responsible for the privacy practices, security or content of external websites or platforms.
Customers should review the privacy policies of any third-party services they choose to use.
16. Changes to This Privacy Policy
HAREER Cosmetics may update this Privacy Policy from time to time to reflect changes in the website, services, technology or business operations.
The latest version will be published on the website with an updated revision date.
17. Contact Us
For questions about this Privacy Policy or the handling of personal information, please contact:
HAREER Cosmetics
Amman, Jordan
Email: [email protected]
Phone / WhatsApp: +962 79 877 3333