1. What products does HAREER Cosmetics offer?
HAREER offers a range of hair care and beauty products, including shampoos for different hair types, conditioner, hair masks, hair oil, hair serums, hair mists, eyebrow and eyelash serum, hair care accessories and hair care packages.
2. How do I know which HAREER products are right for my hair?
Start by identifying your hair type and your main concern, such as oily hair, dryness, damage, frizz, color-treated hair or hair that needs additional strengthening care.
You can also take the HAREER Hair Quiz for guidance on products that may suit your hair needs.
CTA: Take the Hair Quiz
3. Does HAREER have products for different hair types?
Yes. HAREER offers products developed for different hair types and concerns, including oily and normal hair, dry hair, color-treated and chemically treated hair, frizz and hair that needs additional care.
4. Which HAREER shampoo should I choose?
Choose your shampoo according to your hair type and current condition.
HAREER offers:
- Shampoo for Oily & Normal Hair
- Shampoo for Dry Hair
- Shampoo for Color & Treated Hair
If you are unsure which one is suitable for you, take the HAREER Hair Quiz or contact the HAREER team for assistance.
5. Are HAREER shampoos sulfate-free?
Yes. HAREER shampoos are sulfate-free and formulated to gently cleanse the hair without harsh sulfates.
Always check the individual product page for the most up-to-date ingredient information.
6. Are HAREER products paraben-free?
HAREER shampoos are paraben-free.
Formulas vary across the HAREER product range, so we recommend checking the ingredient list on each individual product page for specific formulation details.
7. Are HAREER products suitable for color-treated hair?
Yes. HAREER offers products specifically suitable for colored and treated hair.
The range includes formulas designed to gently cleanse, moisturize and care for dry, damaged and color-treated hair.
CTA: Shop Color-Treated Hair Care
8. Can I use several HAREER products together?
Yes. HAREER products can be combined to create a complete hair care routine.
A typical routine may include:
- Cleanse with a shampoo suited to your hair type.
- Condition with HAREER Hair Conditioner.
- Treat with a Hair Mask, Hair Oil or targeted serum depending on your hair concerns.
- Finish with an Anti-Frizz Serum, Hair Mist or hair care accessory.
Always follow the directions provided for each individual product.
9. How do I use HAREER products correctly?
Directions vary depending on the product.
Each HAREER product page includes its recommended method of use. Follow the instructions provided for the individual product and use it as directed as part of your regular hair care routine.
10. How often should I use HAREER Hair Growth Serum?
Apply 1 to 3 drops to each targeted area of the scalp and gently massage.
The serum is lightweight and does not need to be rinsed out. For best results, use it consistently as part of your regular hair and scalp care routine.
11. How do I use HAREER Hair Mask?
After washing your hair, apply HAREER Hair Mask to clean, damp hair, focusing especially on the lengths and ends.
For easier and more even application, detangle the hair first.
Leave the mask on for approximately 20 minutes, or up to 60 minutes for a deeper treatment, then rinse thoroughly with water.
Use 1 to 2 times per week as part of your hair care routine.
12. What is the difference between HAREER Hair Oil and Hair Growth Serum?
The main difference is how they fit into your routine.
HAREER Hair Oil is used as a pre-wash treatment and is washed out afterward.
HAREER Hair Growth Serum is a lightweight leave-in treatment that does not need to be rinsed out.
In short: Hair Oil before washing, Hair Growth Serum as a leave-in treatment.
13. What can I use for frizzy hair?
HAREER offers several products that can be incorporated into a routine for frizzy hair, including:
- HAREER Anti-Frizz Hair Serum
- HAREER Hair Mask
- HAREER Hair Conditioner
- Other complementary hair care products according to your hair type
The best routine will depend on your overall hair type and condition.
CTA: Explore Frizz Care
14. Does HAREER have products for oily hair?
Yes. HAREER offers Shampoo for Oily & Normal Hair as the main cleansing step for oily hair.
You can then add conditioner, treatments or serums according to the condition and needs of the lengths and ends of your hair.
CTA: Explore Oily Hair Care
15. What scents are available in the HAREER Hair Mist collection?
HAREER Hair Mist is available in four scents:
- Cita
- Suspense
- Evento
- Limpieza
Each scent is designed to add a fragrant finishing touch to your hair care routine.
CTA: Shop Hair Mists
16. Does HAREER offer hair care packages?
Yes. HAREER offers several product combinations designed to make it easier to build a complete hair care routine.
Packages may include combinations of:
- Shampoo
- Conditioner
- Hair Mask
- Hair Growth Serum
- Hair Oil
CTA: Shop Hair Care Packages
17. Where are HAREER products made?
HAREER products are proudly made in Jordan using carefully selected Italian and Jordanian raw materials.
18. Where is HAREER Cosmetics based?
HAREER Cosmetics is based in:
Amman, Jordan
For customer service and enquiries, you can contact HAREER online through email, WhatsApp or social media.
19. How long does delivery take?
HAREER provides free standard delivery across all governorates in Jordan.
For most areas, orders confirmed before 12:00 AM midnight are generally delivered the following day.
Some areas are served according to specific delivery schedules, and delivery times may vary during official holidays or weekly delivery closures.
Same-day express delivery is also available within Amman for an additional 2 JOD.
20. Is delivery free across Jordan?
Yes.
Standard delivery is free across all governorates in Jordan.
21. Does HAREER offer international shipping?
HAREER’s standard online delivery service currently covers Jordan.
For international orders, contact the HAREER team via WhatsApp to check whether shipping is available to your destination and to receive information about shipping charges and estimated delivery times.
22. Can I return or exchange a HAREER product?
Due to hygiene and safety reasons, opened or used cosmetic and hair care products cannot be returned or exchanged.
If you receive an incorrect, damaged, defective, broken or leaking product, contact HAREER within 2 days of delivery. The team will review the issue and, once approved, arrange a replacement.
Standard change-of-mind returns are not accepted after an order has been confirmed.
CTA: Read the Return & Exchange Policy
23. What happens if I receive a damaged or incorrect product?
Contact HAREER within 2 days of receiving your order if your product is:
- Incorrect
- Damaged
- Defective
- Broken
- Leaking
You may be asked to provide clear photos of the product and packaging.
If the issue is confirmed to be HAREER’s responsibility or occurred during delivery, the affected product will be replaced at no additional delivery cost.
24. Can I cancel my order before it is dispatched?
Yes.
If you have placed and paid for an order but request cancellation before it has been handed over to the delivery company, you may cancel without a return charge.
If payment has already been made, the amount will be refunded within 7 business days.
Once the order has been handed over to the delivery company, the dispatched-order return conditions apply.
25. How can I track my HAREER order?
To check the status of your order, contact HAREER via WhatsApp:
+962 79 877 3333
The team can assist you with your order and delivery status.
26. How can I contact HAREER Cosmetics?
For general enquiries:
Email: [email protected]
WhatsApp / Phone: +962 79 877 3333
Customer support is available 7 days a week, and the online store is open 24/7.